Answers Hub
Your freight questions, answered directly
One page per question, answer first. Everything here reflects how commercial courier and freight actually works in the GTA, Golden Horseshoe and Southern Ontario. Prefer longer reads? Browse theblog.
Services & Options
- Can a courier move a 1,000-lb skid?
- Can a regional courier arrange cross-border shipments?
- Can I book multiple stops on one delivery run?
- Can I get the same driver on my standing route?
- Can I mix service levels with one courier?
- Can I schedule daily deliveries?
- Can I send skids to several cities on one booking?
- Can I ship a skid same-day in the GTA?
- Can I ship long pipe or bar stock by courier?
- Can I ship machinery with a courier?
- Can my delivery instructions be saved on my account?
- Can you deliver to a location without a dock?
- Do couriers deliver to construction and job sites?
- Do couriers handle office moves?
- Do couriers serve small businesses without shipping volume?
- Do I need a dedicated truck or a multi-stop run?
- Do I need an account to ship with a courier?
- Do regional couriers provide tracking updates?
- How fast can a rush pickup happen?
- How much fits in a 26-foot box truck?
- How much freight fits in a cargo van?
- Is a minivan enough for my delivery?
- Is my freight enclosed and protected in transit?
- Is next-day freight guaranteed?
- Is there a size limit for courier freight?
- Should my shipment go in a van or a box truck?
- What if my freight weighs more than 10,000 lbs?
- What is a service level in freight?
- What is a Sprinter van courier?
- What is dedicated vehicle service?
- What is direct courier service?
- What is FTL (full truckload) shipping?
- What is inside delivery?
- What is LTL freight?
- What is priority dispatch?
- What makes direct delivery faster than a network?
- What's the difference between rush and dedicated service?
- What's the difference between same-day and rush delivery?
- When is a pickup truck the right freight vehicle?
- When should I choose LTL over same-day delivery?
- When should I set up scheduled deliveries instead of booking each time?
- Why use a regional courier instead of a national carrier?
Industries We Serve
- Can I use a courier for marketplace fulfillment-centre freight?
- Do couriers deliver trade show booths and displays?
- Do couriers work with 3PLs and warehouses?
- How do 3PLs handle delivery overflow?
- How do appliance dealers deliver to business customers?
- How do auto parts move between dealerships?
- How do AV companies move gear between events?
- How do contractors get materials delivered to site?
- How do dental labs use couriers?
- How do e-commerce brands move B2B freight?
- How do electrical wholesalers deliver to contractors?
- How do fabricators ship finished steel work?
- How do farms get equipment parts delivered same-day?
- How do glass shops ship windows and doors?
- How do greenhouses and growers get hard-goods supplies?
- How do janitorial suppliers run delivery routes?
- How do machine shops ship finished parts?
- How do print shops ship finished jobs?
- How do safety and PPE suppliers distribute stock?
- How do sign makers deliver and stage installs?
- How do steel service centres deliver cut stock?
- How do textile wholesalers ship to retailers?
- How do trade show exhibits ship to venues?
- How do wholesale distributors restock retailers?
- How does IT hardware get to deployment sites?
- How does office furniture freight work for installs?
- How is medical equipment delivered to clinics?
- What's the best way to ship injection molds?
Cities & Coverage
- Can Guelph and Cambridge deliveries combine into one run?
- Can I ship from Mississauga to Cambridge same-day?
- Can I ship to Ottawa with a GTA courier?
- Can rural Southern Ontario locations get courier delivery?
- Do GTA couriers cover the Niagara region?
- Do GTA couriers deliver to Barrie and Simcoe County?
- How does GTA traffic affect delivery timing?
- How far does a 350 km service area actually reach?
- How long does delivery take from the GTA to Niagara?
- How long does delivery take from Toronto to Barrie?
- How long does delivery take from Toronto to Guelph?
- How long does delivery take from Toronto to Hamilton?
- How long does delivery take from Toronto to Kitchener–Waterloo?
- How long does freight take from Toronto to London, Ontario?
- Is Burlington within same-day courier range of Toronto?
- Is London, Ontario within same-day courier range?
- Is same-day delivery possible outside the GTA?
- What is the Golden Horseshoe?
- What is the QEW corridor?
- Which cities does a Southern Ontario courier typically cover?
- Which highways matter most for GTA freight?
Shipping How-Tos
- Can I change the delivery address after pickup?
- Do courier drivers help with loading?
- Do I need a forklift at my pickup location?
- Do I need to crate my equipment for shipping?
- How do I book my first shipment with a courier?
- How do I change my standing route when volumes shift?
- How do I get my proof of delivery?
- How do I measure a skid's dimensions correctly?
- How do I prepare machinery for transport?
- How do I set up a delivery appointment at a distribution centre?
- How do I switch couriers without disrupting deliveries?
- How do multi-stop delivery runs work?
- How does a freight pickup actually work?
- How does a standing delivery route get set up?
- How is a vehicle matched to my freight?
- How should I label skids for delivery?
- What do first mile and last mile mean in freight?
- What does dock-to-dock delivery mean?
- What happens after I request a freight quote?
- What happens if the driver can't access the dock?
- What happens if the receiver is closed when the driver arrives?
- What is a 3PL?
- What is a bill of lading (BOL)?
- What is a freight claim?
- What is a freight lane?
- What is a pallet jack and when do you need one?
- What is a receiving inspection?
- What is a skid in shipping?
- What is a straight truck?
- What is a waybill?
- What is cross-docking?
- What is dunnage in shipping?
- What is piece-count verification at delivery?
- What is proof of delivery (POD)?
- What is tailgate delivery?
- What paperwork travels with a B2B shipment?
- What should I do if freight arrives damaged?
- What time will my delivery happen?
- What updates should I expect during a shipment?
- What's the difference between a cube van and a box truck?
- What's the difference between a skid and a pallet?
- What's the difference between a waybill and a bill of lading?
- When should damage be noted on the POD?
- Who loads the truck — the shipper or the driver?
- Will the driver wait while we unload?
Costs & Decisions
- Are instant online freight quotes accurate?
- Can a courier replace hiring a delivery driver?
- Can I negotiate freight rates with volume?
- Do couriers charge for wait time?
- Do freight rates change seasonally?
- Does freight class matter for Ontario LTL shipments?
- How are multi-stop runs priced?
- How are rush deliveries priced?
- How do I compare courier quotes fairly?
- How fast will I get a freight quote back?
- How much does it cost to ship a skid in the GTA?
- Is a standing route cheaper than booking each run?
- Is insurance included in freight rates?
- Is LTL cheaper than a direct courier?
- Is same-day delivery expensive?
- What are detention and wait-time charges?
- What determines courier rates in the GTA?
- What does it cost to ship a pallet from Toronto to London?
- What does tailgate service add to freight cost?
- What extra fees should I expect on freight?
- What goes into a dedicated truck's day rate?
- What happens if I cancel a freight booking?
- What information do I need for a freight quote?
- What is a freight broker?
- What is a fuel surcharge and how is it calculated?
- What is an accessorial charge in freight?
- What is consolidation in freight?
- What is dimensional (dim) weight?
- What matters more for price — weight or size?
- Who pays when freight is damaged?
- Why does a box truck cost more than a van?
- Why don't freight carriers publish flat rates?
- Why is there a minimum charge for small shipments?
Compliance & Regulated Freight
- Are there truck weight limits on Ontario roads?
- Can a courier legally transport cannabis in Ontario?
- Can cannabis retailers use couriers for restocking?
- Can couriers carry lithium batteries?
- Do carriers screen their drivers?
- Do couriers need a CVOR in Ontario?
- Do drivers need a special licence to carry cannabis?
- How do I verify a carrier is legitimate?
- How do licensed producers ship to the OCS?
- How does cannabis distribution compare to alcohol in Ontario?
- How does cannabis get to Ontario retail stores?
- Is cannabis freight insured differently?
- Is cargo theft a real risk in the GTA?
- Is my freight insured while in transit?
- What are hours-of-service rules for drivers?
- What are the load securement rules for trucks?
- What can't a regular courier carry?
- What happens if there's an incident with a cannabis shipment?
- What insurance should a freight carrier have?
- What is a certificate of insurance (COI)?
- What is a common carrier?
- What is a WSIB clearance certificate?
- What is TDG and do I need to declare my goods?
- What is the OCS distribution centre?
- What questions should I ask a new carrier?
- What records do cannabis shipments require?
- What security does cannabis transport require?
- Who can ship cannabis B2B in Ontario?
- Who is liable when freight is damaged in transit?
- Why do carriers refuse some loads?
- Why do some couriers decline refrigerated freight?
Freight that needs to move?
Tell us what’s shipping, where it’s going and when. A real person prices the run and puts the right vehicle on it.